What is a Chatbot?

A chatbot is an AI-powered computer program designed to simulate conversation with users, typically through text or voice interfaces. Chatbots use natural language processing (NLP) and machine learning algorithms to understand and respond to user queries or commands. They can perform various tasks like providing information, answering questions, assisting with tasks, or guiding users through processes. Chatbots are used in customer service, information retrieval, and other applications where human-like interaction is needed to assist users efficiently.